Welcome to the META Solutions - Piketon Support Center



**NOTE: We have now merged our older support center site into one consolidated help desk to address customer service tickets more efficiently.  Please update any bookmarks to reflect this new address.  Please call the NOC if you have any questions.**


In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Open A New Ticket


Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Open a New Ticket

Check Ticket Status


We provide archives and history of all your current and past support requests complete with responses.

Check Ticket Status

Be sure to browse our Frequently Asked Questions (FAQs), before opening a ticket.

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